Really Simple Systems CRM is one of the world's largest Cloud CRM providers, offering easy to use CRM systems to small and medium sized companies. It aims to provide everything a business needs to manage their marketing, sales and customer support processes.
History
Really Simple Systems CRM was founded in 2004 by John Paterson, former CEO of Zeus Technology and COO of Systems Union, with the public launch in January 2006.
Status
Really Simple Systems CRM has over 10,000 users of its hosted customer relationship management systems. Customers include the Royal Academy, the Red Cross, the NHS and IBM as well as thousands of small and medium sized companies. The company is headquartered in the United Kingdom with an office in Australia.
The company has won the Software Satisfaction Awards for the best small business CRM system twice, in 2008 and 2010. In December 2009 the company was nominated as "One to Watch" by Paul Greenberg. In 2011 the company won the EuroCloud Award and the Database Marketing Award. In 2014 it won Best Cloud Application at the annual EuroCloud Awards and was a semi-finalist at CRM Idol.
In October 2006 the company's Marketing module was launched, initially offering Campaign Management. Email Marketing was added in August 2012.
In October 2010 the company launched its Free Edition, a Freemium two user hosted CRM system. The existing product was renamed Enterprise Edition.
In May 2013 the company was accredited for entry in the UK Government's GCloud CloudStore catalogue.
In July 2013 Really Simple Systems launched a cross-platform version of its CRM, running seamlessly on desktops, laptops, tablets and smartphones.
In October 2014 the company launched the Sales and Marketing School, a resource for small businesses.
In January 2015 the company upgraded its email marketing to offer a built-in alternative to third party products such as MailChimp and Constant Contact.
Location
The company is headquartered in Petersfield, Hampshire in the United Kingdom. In January 2008 the company opened its first overseas office in Sydney, Australia.
Easy Crm For Small Business Video
Editions
There are three Really Simple Systems CRM editions:
- Free Edition (account, contact and opportunity management for two users, 100 accounts)
- Premium Edition (unlimited data storage, marketing, optional advanced features on a pay-as-you-go monthly contract)
- Enterprise Edition (unlimited storage, all features, customer service and support for a fixed monthly cost)
Modules
The product consists of three modules:
- Sales
- Marketing
- Customer Service & Support
Technical information
Really Simple Systems CRM is delivered as a software as a service application. The product is written in Active Server Pages and uses the MySQL database. Some JavaScript is used on the client. The current version uses HTML5 and responsive design to deliver cross-platform availability. The applications runs in two geographically dispersed datacentres with automated failover to achieve 99.999% uptime.
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